CAKES FAQ


 

HOW DO I GO ABOUT FINDING OUT MORE INFORMATION / ORDERING?

We have created an ENQUIRY / ORDER FORM which we will need you to fill in and provide the necessary information. Sending in the form does not mean the order is confirmed. After receiving it, we will check our availability and contact you ASAP. As we are a tiny team of 3 (with mainly only one doing the emails/messages, while still doing the cakes as well, please allow up to 3 working days to hear back from us (We are usually drowning in cakes Thursday - Sunday). If you still do not hear from us after that time, please know that we are definitely not doing on purpose! You can give us a somewhat gentle reminder by dropping us a WhatsApp message at 9171 5543. We apologise in advance if we are not able to get back to you!

 

what ARE the priceS of your cakes?

The price of our cakes depends on the size of the cake, flavour and designs requested. You can check our CAKES PAGE for an estimate of the price. Upon submission of the ENQUIRY / ORDER FORM, we will respond with a quote and further information. 

 

DO YOU PROVIDE CUSTOMISED CAKE TOPPERS?

We only do paper buntings or paper banner toppers. For wooden, acrylic etc. toppers, please approach one of our vendor friends @urbanlil, @kcottagestudio @commonhands

Β 

DO YOU DO OTHER DESIGNS THAT ARE NOT ON YOUR INSTAGRAM/WEBSITE?

It would be best if you can send us a reference photo of the cake design you have in mind (e.g. from PINTEREST), and we can let you know if we can do it for you. Please note that we cannot do designs too similar of those from other local bakeries.

 

WHEN & HOW DO WE MAKE PAYMENT

We collect full payment once everything is confirmed. You must make payment at least one week before the date. If you decide not to proceed with the order at least a week before, please let us know. No hard feelings.

Payment has to be made through local bank transfer.

DO YOU MAKE CAKES covered in fondant?

Unfortunately, we're not that talented. :( We can't make fondant covered cakes. Sometimes we will add a couple of fondant toppers or accents, but nothing fancy like characters. We specialise in buttercream cakes. :) For fondant cakes, I would suggest  contacting @littlehouseofdreams instead.

 

HOW LONG IN ADVANCE SHOULD I PLACE MY ORDER?

Up to 6 months and at least 1 month in advance would be the best to be safe! There are some dates that are very auspicious, so it's best to check with us as soon as you can. For last minute orders, we would still need at least 1 week's notice!

 

DO YOU DO OFF-THE-SHELF CAKES?

All our cakes are made to order! We however do have cakes available by the slice at our sister company,  Shop Wonderland, located at 134 Telok Ayer Street.

 

Do you do Tasting Sessions? 

We do not provide cake tasting sessions. However, you can pick up some of our cakes and desserts to have, at Shop Wonderland, 134 Telok Ayer Street 

 

DO YOU PROVIDE DELIVERY?

Our deliveries are done by an external delivery service. In our enquiry form, please let us know the address, so that we may get a quote from our delivery service. For self-collection, it would be from our studio located at 183 Jalan Pelikat, Kovan area.